On Thu, May 27, 2010 at 10:41 AM, <borngunn...@aol.com> wrote: > I have installed Net::LDAP in cpan and installed all dependencies. I am > getting the following error messages after restarting apache2 (fails): > > [Wed May 26 18:06:11 2010] [error]: The RTAddressRegexp option is not set in > the config. Not setting this option results in additional SQL queries to > check $ > [Wed May 26 18:06:23 2010] [error]: The RTAddressRegexp option is not set in > the config. Not setting this option results in additional SQL queries to > check $ > [Wed May 26 14:06:32 2010] [notice] Apache/2.2.11 (Ubuntu) > PHP/5.2.6-3ubuntu4.5 with Suhosin-Patch mod_perl/2.0.4 Perl/v5.10.0 > configured -- resuming normal$ > [Wed May 26 14:43:40 2010] [notice] caught SIGTERM, shutting down > [Wed May 26 14:43:43 2010] [error] Can't locate RT/Authen/ExternalAuth.pm in > @INC (@INC contains: /opt/rt3/bin/../local/lib /opt/rt3/bin/../lib /etc/perl > /u$ > [Wed May 26 14:43:43 2010] [error] Can't load Perl file: > /opt/rt3/bin/webmux.pl for server UHC:80, exiting... > [Wed May 26 14:50:22 2010] [error] Can't locate RT/Authen/ExternalAuth.pm in > @INC (@INC contains: /opt/rt3/bin/../local/lib /opt/rt3/bin/../lib /etc/perl > /u$ > [Wed May 26 14:50:22 2010] [error] Can't load Perl file: > /opt/rt3/bin/webmux.pl for server UHC:80, exiting... > [Wed May 26 18:51:11 2010] [error]: The RTAddressRegexp option is not set in > the config. Not setting this option results in additional SQL queries to > check $ > [Wed May 26 18:51:22 2010] [error]: The RTAddressRegexp option is not set in > the config. Not setting this option results in additional SQL queries to > check $ > [Wed May 26 14:51:32 2010] [notice] Apache/2.2.11 (Ubuntu) > PHP/5.2.6-3ubuntu4.5 with Suhosin-Patch mod_perl/2.0.4 Perl/v5.10.0 > configured -- resuming normal$ > [Wed May 26 15:01:43 2010] [notice] caught SIGTERM, shutting down > [Wed May 26 15:01:46 2010] [error] Can't locate RT/Authen/ExternalAuth.pm in > @INC (@INC contains: /opt/rt3/bin/../local/lib /opt/rt3/bin/../lib /etc/perl > /u$ > [Wed May 26 15:01:46 2010] [error] Can't load Perl file: > /opt/rt3/bin/webmux.pl for server UHC:80, exiting... > [Wed May 26 15:15:41 2010] [error] Can't locate RT/Authen/ExternalAuth.pm in > @INC (@INC contains: /opt/rt3/bin/../local/lib /opt/rt3/bin/../lib /etc/perl > /u$ > [Wed May 26 15:15:41 2010] [error] Can't load Perl file: > /opt/rt3/bin/webmux.pl for server UHC:80, exiting... > [Wed May 26 19:16:22 2010] [error]: The RTAddressRegexp option is not set in > the config. Not setting this option results in additional SQL queries to > check $ > [Wed May 26 19:16:34 2010] [error]: The RTAddressRegexp option is not set in > the config. Not setting this option results in additional SQL queries to > check $ > [Wed May 26 15:16:43 2010] [notice] Apache/2.2.11 (Ubuntu) > PHP/5.2.6-3ubuntu4.5 with Suhosin-Patch mod_perl/2.0.4 Perl/v5.10.0 > configured -- resuming normal$ > > > I am not sure what I am doing wrong. Please help... > I would begin with this guy here:
[Wed May 26 15:01:46 2010] [error] Can't locate RT/Authen/ExternalAuth.pm in @INC (@INC contains: /opt/rt3/bin/../local/lib /opt/rt3/bin/../lib /etc/perl /u$ Sounds like the RT path is not right. Was it working before? Did you install the ubuntu RT package or got it from bestpractical? > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com