I didn't see it come through so I am going to email it out again in case it might help someone else...
This was my original problem: I am trying to figure out how to get RT-mailgate to parse winamil.dat files that are attached to ticket replies. 1.) If a user opens a ticket with an attachment - no problem 2.) If a user creates a new email using the subject line included in the original ticket with an attachment - no problem 3.) If a user click on reply to the ticket and adds an attachment then I get winmail.dat attachment - problem Solution: rt: "|/usr/bin/tnef|/usr/bin/tnef|/etc/smrsh/rt-mailgate --queue 'Rt' --action correspond --url http://rt.domain.com/"; Basically just run it through tnef parser twice to get through all the headers so that it would parse the replies, not very elegant but it works... Steve
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