Hi,

I am using RT 3.8.7 on Centos 5.5. Suddenly it has started showing blank white html page. Nothing appears in the apache error log. While access log shows a client is connected.

I think some perl package has broken it. From where i can start debugging ? Here is my apache config:

<VirtualHost *:443>
...
       DocumentRoot /opt/rt3/share/html

       PerlModule Apache2::RequestRec Apache2::compat
       PerlModule Apache::DBI
       PerlRequire /opt/rt3/bin/webmux.pl

       RewriteEngine on

       Alias / "/opt/rt3/share/html"

       RewriteRule ^/$ /
       RewriteRule ^/(.*)$ /opt/rt3/share/html/$1
       RewriteCond %{REQUEST_FILENAME} -d
       RewriteRule ^(/opt/rt3/share/html.*)/$ $1/index.html

       <Location />
         SetHandler perl-script
         PerlHandler RT::Mason
       </Location>

       DocumentRoot /opt/rt3/share/html
       AddDefaultCharset UTF-8
       PerlRequire /opt/rt3/bin/webmux.pl

       <Directory /opt/rt3/share/html>
         SetHandler perl-script
         PerlHandler RT::Mason
         #PerlResponseHandler RT::Mason
       </Directory>

       # Only for rt-mailgate to submit mail replies without any auth
       <LocationMatch "/NoAuth">
           Satisfy Any
           Allow from all
       </LocationMatch>

       <Directory /opt/rt3/share/html/NoAuth/images>
         SetHandler default-handler
       </Directory>

       ErrorLog /var/log/httpd/rt-error.log
       CustomLog /var/log/httpd/rt-access.log combined

</VirtualHost>

Thanks
-Azher


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