I am seeing this too. Are you referring to the git stable, or the git 3.99 ?
-----Original Message----- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Jesse Vincent Sent: Tuesday, June 22, 2010 1:10 PM To: Alyssa Hardy Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Blank lines in emails On Tue, Jun 22, 2010 at 10:04:17AM -0700, Alyssa Hardy wrote: > Hi, > > One of my co-workers is complaining that they are seeing excessive blank > lines in the emails they get from RT. I don't see any such thing on gmail. > They use outlook. What's causing this, and how can I clean it up? Outlook 2007 and up are...insanely broken in how they send the text/plain parts of messages. Can you pull the latest lib/RT/Interface/Email.pm from git and see if it fixes things for you? > > Thanks! > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com -- Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com CONFIDENTIALITY NOTICE: The information contained in this email message, including any attachments, may be privileged, confidential and otherwise protected from disclosure. If the reader of this message is not the intended recipient, you are hereby notified that any use, dissemination, distribution or copying of this message, including any attachments, is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete/destroy the email message, including attachments, and any copies thereof. Although we have taken precautions to minimize the risk of transmitting viruses via email and attachments thereto, we do not guarantee that either is virus-free, and we accept no liability for any damages sustained as a result of any such viruses. Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com