Actually, it's asking for the password of the user that's changing the password. Not the current password of the user who's password is being changed.
So, Administrator A can change user B's password, without knowing what it is, by putting in their own password. The error message is accurate, but I've seen a few people missing what's actually being asked for. Steve Anderson From: [email protected] [mailto:[email protected]] On Behalf Of Kerry Sent: 23 June 2010 6:33 PM To: [email protected] Cc: [email protected] Subject: Re: [rt-users] Can't change the password on new user By gosh, I say that works! Somebody oughta put that in the wiki. On 6/23/2010 5:39 AM, [email protected]<mailto:[email protected]> wrote: use the root password as the initial password for the new user and change the password with the new one that you want for the user. -----Original Message----- From: Kerry <[email protected]><mailto:[email protected]> To: rt-users <[email protected]><mailto:[email protected]> Sent: Tue, Jun 22, 2010 4:18 pm Subject: [rt-users] Can't change the password on new user Hi folks, I'm new to RT, I've just installed ver 3.8.8 and when I add a user it adds the user ok but when trying to modify that user and entering a new password I get the results Results * Please enter your current password. Password has not been set. I looked in the database table and the password has *NO_PASSWORD* in the password field but I have been unsuccesful at adding a password for a new user. I have both checkboxes checked. Access control [X] Let this user access RT [X] Let this user be granted rights Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ________________________________ This email has been scanned by Netintelligence http://www.netintelligence.com/email ________________________________ ________________________________ BiP Solutions Limited is a company registered in Scotland with Company Number SC086146 and VAT number 383030966 and having its registered office at Medius, 60 Pacific Quay, Glasgow, G51 1DZ. **************************************************************************** This e-mail (and any attachment) is intended only for the attention of the addressee(s). Its unauthorised use, disclosure, storage or copying is not permitted. If you are not the intended recipient, please destroy all copies and inform the sender by return e-mail. This e-mail (whether you are the sender or the recipient) may be monitored, recorded and retained by BiP Solutions Ltd. E-mail monitoring/ blocking software may be used, and e-mail content may be read at any time.You have a responsibility to ensure laws are not broken when composing or forwarding e-mails and their contents. ****************************************************************************
Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
