To list, I have a couple questions about how ? ? works. When I read about it in RT_Config.pm I do not get a clear understanding of what addresses it is talking about.
C<$RTAddressRegexp> is used to make sure RT doesn't add itself as a ticket CC if the setting above is enabled. It is important that you set this to a regular expression that matches all addresses used by your RT. This lets RT avoid sending mail to itself. It will also hide RT addresses from the list of "One-time Cc" and Bcc lists on ticket reply. Set($RTAddressRegexp , undef); I don't really understand what addresses it is talking about. I have 157 Queue addresses, each with a different address. Do I have to list all those? What about the email address for the users? I'm not real quick on how the email/address works in terms of this setup, Can someone offer an explanation that is a little more clear? Thanks. Kenn LBNL
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