Kevin, Thanks. I appreciate your time. I'll go with this to my guru's.
Kenn LBNL On Wed, Jul 7, 2010 at 3:20 PM, Kevin Falcone <[email protected]>wrote: > On Wed, Jul 07, 2010 at 11:50:09AM -0700, Kenneth Crocker wrote: > > To list, > > I have some tickets that have attachments that look like this: > "KFCrocker.vcf". When I try to > > download it, it defaults to address book which presents a window with > all the User info in it > > and several tabs for different info on the user. Then it also has a > "go" link that takes you > > to one of our common websites. I've never seen that before in 3.6.4. > > What is that? > > How did I get that? > > Is it a configuration setting? > > What you're describing sounds more like your browser doing magic. RT > doesn't have any magic support for vcards > > > Also, When I look inline a history and see the transaction that added > this attachment, I see: > > "Message body is not shown because sender requested not to inline > it.". > > My question is how does the sender make this choice? > > your mail client would need to say disposition: inline, which tends to > happen when people send text files, but not normally for structured > text formats > > -kevin > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
