Asif, It's message id generated by RT or message id of an incomming mail.
On Fri, Jul 9, 2010 at 11:11 PM, Asif Iqbal <vad...@gmail.com> wrote: > On Fri, Jul 9, 2010 at 2:45 PM, Kenneth Crocker <kfcroc...@lbl.gov> wrote: >> Asif, >> >> Sometimes, depending on the message, the number refers to the script being >> acted on or a user ID or a QueueID, etc. That's about all I know. > > Hmm.. I went through 34000 lines of rt.log and I could not match my > user id or queue id > any where. > > I am an active user resolving tickets. I also manage this box. > >> >> Kenn >> LBNL >> >> On Fri, Jul 9, 2010 at 10:52 AM, Asif Iqbal <vad...@gmail.com> wrote: >>> >>> Hi All >>> >>> I noticed about 60% of all rt.log has a token in the following format >>> >>> <rt-3.8.2-16815-1278696300-880.767036-18...@rt.example.net> >>> >>> and some of those are followed by the ticket number, transaction >>> number and Scrip number after that >>> like this >>> >>> <rt-3.8.2-16075-1278695671-112.767031-17...@rt.example.net> >>> #767031/4506465 - Scrip 174 ... >>> >>> Is there a to find out what are those numbers mean? >>> >>> Obviously.. >>> 767031 in that <..token> is the ticket number. >>> rt-3.8.2 is the RT version >>> 1278695671 is probably the epoch time >>> >>> But, what are the other numbers represents ? >>> >>> -- >>> Asif Iqbal >>> PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu >>> A: Because it messes up the order in which people normally read text. >>> Q: Why is top-posting such a bad thing? >>> >>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >>> Buy a copy at http://rtbook.bestpractical.com >> >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com >> > > > > -- > Asif Iqbal > PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu > A: Because it messes up the order in which people normally read text. > Q: Why is top-posting such a bad thing? > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Best regards, Ruslan. Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com