nevermind... just found the thread on the rt-devel list... http://www.gossamer-threads.com/lists/rt/devel/93818
Nicola -----Original Message----- From: [email protected] on behalf of Foggi, Nicola Sent: Fri 7/9/2010 9:22 PM To: [email protected] Subject: [rt-users] RT 3.8.8 - Can a superuser reset a users password? Hey Everyone, So under 3.8.8 you need to know the old password for the user. If a user forgets the password, and an admin needs to reset it, it appears the admin has to also know the old password (as when i left it blank it told me to enter my current password). Maybe i'm missing something simple? Nicola
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