Hello, In our RT installation we are working with HTML templates that always include a sidebar with quick access to the RT system and some quick information (like ID, Status, Owner etc). Currently I copy and paste the code for the sidebar into all templates, which is quite cumbersome. Can I from a template execute some perl code and include another template? This would really reduce the time it takes to customize the templates.
Thanks, Tobias Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
