On Wed, Jul 14, 2010 at 06:02:54PM -0700, Jonah Hirsch wrote: > One of our users has a search format set that is incompatible with our > installation of RT > (makes searches link to the wrong place), and I can't seem to find a way > to reset or even > change his default search format. > I that there is a config setting for DefaultSearchFormat, but new users > don't have this > problem, just this older one. > Note that this is a database that was imported to RT 3.8.8 from RT 3.6.7
Most likely, he has an old broken Pref-SearchDisplay. Find his user id, use it to select from the Attributes table and then use sbin/rt-attributes-viewer to confirm that the format looks wrong. You can then safely delete it from the database. -kevin
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