On Tue, 20 Jul 2010 14:44:16 -0400
Juan Mas <[email protected]> wrote:
When someone submits a new ticket through e-mail is
there a way force them
to add a subject or the ticket won't be created? We're
running RT 3.8.7
Hi Juan
This extension seems to work ok:
http://search.cpan.org/dist/RT-Extension-MandatorySubject/
Or you could write a piece of custom ajax and perl, which is fired by the on
submit
regards
Garry
--
Dr Garry Booth
IT Services
Loughborough University
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