I have a queue setup that all Voicemails for a group of people get sent to, and the deal with them as tickets.
I have it setup to create accounts and set passwords for non-domain users already, but I cannot change the from address to be the same for every voicemail. So I am getting 1000's of users created on RT with npa-nxx-x...@domain. Can I just not create those accounts if they are from @domain? Pretty much a ticket with no requestor? ---------------------------------------------------------------- Mark Jenks Network Administrator iod incorporated mark.je...@iodincorporated.com <mailto:mark.je...@iodincorporated.com> 920-406-3702 CONFIDENTIALITY NOTICE: The information contained in this email message, including any attachments, may be privileged, confidential and otherwise protected from disclosure. If the reader of this message is not the intended recipient, you are hereby notified that any use, dissemination, distribution or copying of this message, including any attachments, is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete/destroy the email message, including attachments, and any copies thereof. Although we have taken precautions to minimize the risk of transmitting viruses via email and attachments thereto, we do not guarantee that either is virus-free, and we accept no liability for any damages sustained as a result of any such viruses.
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