As the subject says,

I'm looking for a way that ExternalAuth can assign groups when it creates
the RT user based on group info in the LDAP.

For example,

in LDAP John Doe is part of a group called Supportstaff.

in RT, when John Doe logs in, I want his user to be added to the group
support so that he'll automatically get access to whatever "support" has
access to in RT.


I love that LDAP can be used to authenticate, but I don't see how I can
setup permissions for LDAP users until they've logged into RT once, so the
account is visible in RT to add to groups....

Any help would be appreciated.

Thanks!

-- 
Mike Johnson
Datatel Programmer/Analyst
Northern Ontario School of Medicine
955 Oliver Road
Thunder Bay, ON   P7B 5E1
Phone: (807) 766-7331
Email: mike.john...@nosm.ca
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