You need to create a scrip to send to CC's. Just like the requestor one. -----Original Message----- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of jendras Sent: Monday, August 02, 2010 2:38 AM To: rt-users@lists.bestpractical.com Subject: [rt-users] Autoreply for CC
Hi, I am using RT 3.8.7. When RT sends back a acknowledgment to requestor it is not including CC addresses from mail. How can I make this happen? RT should send a mail to requestor and separate mail to CC addresses. -- View this message in context: http://old.nabble.com/Autoreply-for-CC-tp29322678p29322678.html Sent from the Request Tracker - User mailing list archive at Nabble.com. Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com CONFIDENTIALITY NOTICE: The information contained in this email message, including any attachments, may be privileged, confidential and otherwise protected from disclosure. If the reader of this message is not the intended recipient, you are hereby notified that any use, dissemination, distribution or copying of this message, including any attachments, is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete/destroy the email message, including attachments, and any copies thereof. Although we have taken precautions to minimize the risk of transmitting viruses via email and attachments thereto, we do not guarantee that either is virus-free, and we accept no liability for any damages sustained as a result of any such viruses. Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
