Carole, We had to add some users from a "legacy" system so we just created a perl program and used the RT API to load the Users and various info. I like using the API because it basically does what RT does for you and there is less chance of us missing a step.
Kenn LBNL On Tue, Aug 3, 2010 at 6:59 AM, Carol Sabbar <[email protected]> wrote: > Checking to see if my messages are going through. I have asked this > question twice and haven't seen my question go out or any answers to it. > Please! Need help! > > ---------- Forwarded message ---------- > From: Carol Sabbar <[email protected]> > Date: Thu, Jul 29, 2010 at 9:42 AM > Subject: Batch user import? > To: rt-users <[email protected]> > > > I'd like to import users into Request Tracker from a CSV or similar file. > I found some info on gossamer, but not enough to get a working solution. > Any really practical solutions are really appreciated. > > -- > Carol Sabbar > Director of Information Services > Carthage College > [email protected] > > > > -- > Carol Sabbar > Director of Information Services > Carthage College > [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
