> Does anyone know how you might go about having tagclouds that are specific > to a queue? I never had the need. It's not impossible, but would take considerable work.
Part of the problem is that for expediency the extension does its work with raw SQL, rather than the RT API. Therefore, it is not aware of users' CF ACLs. Although hacking in that bit wouldn't be too hard. Feel free to submit a bug report at rt.cpan.org, but I can't make any guarantees when I might be able to do so. However, I would make the case that while there may be some information leakage through seeing tags on tickets one cannot access, access to a full list of tags in current use helps standardize tag names and reduce proliferation. Not getting results when clicking on tags ranks as a minor annoyance on par with search result count not matching the number of returned results :-P Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
