On Mon, Aug 09, 2010 at 12:00:10PM +1000, john habermann wrote: > Hi > I have just noticed I have a problem with editing Dashboards in my RT > instance namely I can't > do anything with them apart from create them. Once I create them if I > click on them I see a > page as shown in the attached images, there are simply no options to do > anything. I have tried > giving the user every dashboard permission available and have even made > them Superuser but it > makes no difference. > The problem appears to have occured when I upgraded from rt 3.8.2 to 3.8.8 > as in the older > version I see "Basics * Queries * Subscription * Show" link but that has > disappeared with the > update to 3.8.8. I did install the Timeline module after I upgraded to > 3.8.8 so I thought that
When you upgraded, did you run rt-setup-database --action upgrade to apply the database changes described in UPGRADING? The internal format of Dashboards changed, and it sounds like you missed a step. -kevin > might be the problem as the bug at > [1]https://rt.cpan.org/Public/Bug/Display.html?id=39729 > indicates that it breaks the bulk update but applying that fix does not > help the dashboard > problem. I tried disabling that module but the problem still persists. > Does anyone have any thoughts as to what might be causing this problem? > Thank you > > References > > Visible links > 1. https://rt.cpan.org/Public/Bug/Display.html?id=39729 > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com
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Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
