Hi Kevin,
Thanks for the reply. Please see the followings:
I assume you meant RT::Authen::ExternalAuth, not RT's built-in
ExternalAuthentication
Yes. That's correct. Sorry for not being clear.
is not know to our LDAP server is Cced in a ticket and tries to
reply s/he gets permission denied error. This is creating problem
for our users on leave that have their email forwarded to a
different institutes. Is this the nature of the beast when an
external authentication is used?
Sounds like you've left the default of "don't allow the creation of
user accounts who aren't in LDAP" on in your RT::Authen::ExternalAuth
config.
In my RT_SiteConfig.pm I have: Set($AutoCreateNonExternalUsers, 0);
Is this the one you're referring to? If I set this to 1 to enable, do I
need to do anything, run any command to apply it? What is the
ramification of allowing this? Does that mean user(s) not known to our
LDAP will be created as local user? If yes, can this person login to our
RT? I hope not!!!!
Thanks for your reply,
Hossein
--
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