Hi, when updating our old installation to 3.8.8, I installed RT in /usr/local/rt manually (not via CPAN) and am now trying to install the QuickDelete and ReportSpam plugins via CPAN. Although these are installed, I cannot enable them since RT won't restart after enabling the plugins in RT_SiteConfig.pm.
This is what I put in to enable them: Set(@Plugins,qw(Extension::ReportSpam Extension::QuickDelete )); This is the error: [Sun Aug 15 14:36:39 2010] [error] Can't locate Extension/ReportSpam.pm in @INC (@INC contains: /usr/local/rt/bin/../local/lib /usr/local/rt/bin/../lib /etc/perl /usr/local/lib/perl/5.10.0 /usr/local/share/perl/5.10.0 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl . /etc/apache2) at /usr/local/rt/bin/../lib/RT.pm line 659.\nCompilation failed in require at (eval 2) line 1.\n These are the core variables: RT::BasePath /usr/local/rt RT::BinPath /usr/local/rt/bin RT::EtcPath /usr/local/rt/etc RT::LocalEtcPath /usr/local/rt/local/etc RT::LocalLexiconPath /usr/local/rt/local/po RT::LocalLibPath /usr/local/rt/local/lib RT::LocalPath /usr/local/rt/local RT::LocalPluginPath /usr/local/rt/local/plugins RT::MasonComponentRoot /usr/local/rt/share/html RT::MasonDataDir /usr/local/rt/var/mason_data RT::MasonLocalComponentRoot /usr/local/rt/local/html RT::MasonSessionDir /usr/local/rt/var/session_data RT::PluginPath /usr/local/rt/plugins RT::SbinPath /usr/local/rt/sbin RT::VERSION 3.8.8 RT::VarPath /usr/local/rt/var The plugins end up in /usr/local/rt/local/plugins/RT-Extension-QuickDelete and [..]/RT-Extension-ReportSpam, so they are where I'd expect them to be. However, RT doesn't like them. What am I doing wrong there? Regards, --ck RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!
