I have written a scrip that creates a PDF and places it in 
/opt/rt3/local/html/CustLtr/{ticnum}ltr.pdf

My intent was to create a custom field and place a link to this file and have 
it clickable.

The problem I am running into is when I click the link I get the following:
'<%' without matching '%>' at /opt/rt3/local/html/CustLtr/4183_ltr.pdf line 
335I have tried editing /etc/httpd/conf.d/rt-ssl.confby adding:    <Location 
/CustLtr>        SetHandler default    </Location>I would much rather have it 
work through RT auth instead of bypassing -  But the matter is moot since that 
isn't working either.The question is how do I get Mason to do the right thing 
and handle PDF's or any other association I want to put in those directories? 
tia,Jason Maderios
RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year -- Learn how to get the most out of RT!

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