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I have successfully installed RT and it brings me up the log in
page. But i'm unable to log in initially after the login page shows up. One more weird thing is that the Image of Best Practical doesnot show up on the website. Does it has to do anything with the file permissions or denied access to any files. I used username : rt_user, password : pass in RT_SiteConfig.pm file. So tried to log in with the same credentials. I checked error.log file but it shows only the same error. Access denied to DBI. In RT_SiteConfig.pm, Do we have to mention LDAP CN=(user) =>UserName?, CN = (Username again!), DC=example (LDAP specific), DC=com connections properly. Any help would be greatly appreciated. Thank you. --
Ashrafuddin
Mohammed
System Administrator toll free: 866-590-4562 x345 local 573-443-6002 x345 fax 888-249-3529 email [email protected] CONFIDENTIALITY NOTICE: This e-mail and any attachments may contain confidential information that is legally privileged. The information is solely for the use of the intended recipient(s). Any disclosure, copying, distribution, or other use of this information is strictly prohibited. If you have received this e-mail in error, please notify the sender by return e-mail and delete this message. |
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