On Sun, Aug 29, 2010 at 05:37:04PM +0430, Payam Poursaied wrote: > Hi all > > We have a special case in our company and I could not handle it. We have > several supervisor > who have access to modify saved search for a group. It seems that one of > the supervisors > delete saved search ( and I think he/she doesn't know even her/himself!) > and we couldn't find > him/her > > > > First: I could not find any relevant log in rt.log or in httpd-access.log > to trace the case. > Is there any? If not, is it possible to have this feature in the future? > > Second: as same as tickets: when a ticket deleted, it would not really > deleted, just its > status changed, is it possible to implement the same method for other > objects liked > saved-searches in Attributes table?
You could certainly do it, but Attributes doesn't currently have a Disabled flag or other way to track which attributes should be skipped on read. This is one of the few RT tables where deletion really means deletion. Adding a log for Deleting saved searches would be really straightforward -kevin
pgpY4JxH71w10.pgp
Description: PGP signature
RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!
