We had to set MaxPageSize on the DC we were querying. There is a default MaxPageSize of 1000 records, meaning you can only query 1000 records at a time. You can change it on the DC though to whatever http://support.microsoft.com/kb/315071
It was dying for me as well until we changed that. Cron runs it now. Jason Ledford Systems Analyst The Biltmore Company One North Pack Square Asheville, NC 28801 (828) 225-6127 ________________________________________ From: rt-users-boun...@lists.bestpractical.com [rt-users-boun...@lists.bestpractical.com] On Behalf Of Peter Barton [pbar...@iesi.com] Sent: Wednesday, September 01, 2010 6:13 PM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] RT::Authen::ExternalAuth After I wrote this email earlier I did some searches and found the LDAPImport script. I have messed with it all day and now have it working pretty reliably. I have two questions though. 1. If I try to search from the top of my AD Tree the script crashes and says the search is too large, so I am forced to run this multiple times and refine my baseDN each time. Anyone know of a way to increase the size of the search so I can do my entire tree each night? 2. I have Custom Fields added to my user information ( Manager, Title ) and I was wondering if the LDAPImport script can import into the custom fields? Thanks for any help, ---------- Peter Barton RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT! RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!