I just got my ExternalAuth working and the one thing I had to mess with was the authenticating user. I used a syntax like this:
'user' => 'cn=rtuser,cn=users,dc=iesicorp,dc=tf,dc=prv', ---------- Peter Barton IESI Corporation Network Manager work.817-632-4000 mobile.817-683-9635 From: [email protected] [mailto:[email protected]] On Behalf Of John Alberts Sent: Friday, September 03, 2010 11:54 AM To: [email protected] Subject: [rt-users] Can't get ExternalAuth to work with Windows 2003 AD I have a brand new install of RT 3.8.8 on CentOS 5.5 with the RT-Authen-ExternalAuth. No matter what I do, I can't seem to get RT to let me log in with my AD login. I've tried changing the filter options, etc with no luck. The debug log seems to indicate that it can't bind with the LDAP server; however, I can successfully bind with the same user and filters using ldapsearch and also a small test script that I wrote which uses Net::LDAP. I have my RT_Siteconfig.pm, debug log, ldapsearch example, and test script all in the following gist: https://gist.github.com/1ba81d5642611de654f9 I would appreciate any suggestions. -- John Alberts Hosted Services Exlibris USA [email protected] cell: 1-508-878-2197
RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!
