Hi. I got ExternalAuth working with Win2k3 AD. My next step is to
import tickets from our old system into the new system. I already wrote
a script that does this via the command line rt interface. The one
problem I'm having is that I need some users to already have a uid in RT
(ie. they've already logged in once and RT auth'd them with AD and
created a user account) so I can assign the imported ticket to them.
Finally, my question: :)
Is there any way for me to import a few users into RT? I looked for a
script that would import users from AD into RT, but couldn't find anything.
Thanks
--
John Alberts
Hosted Services
Exlibris USA
[email protected]
cell: 1-508-878-2197
RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year -- Learn how to get the most out of RT!
