thanks, but this doesnt help. We don't want to teach 300 people, that when they need to send some file within Resolved, they have to change something. And other thing, for RESOLVED template we have another text message as for REPLY. -- View this message in context: http://old.nabble.com/Attachments-missing-in-RESOLVED-template-tp29697019p29705877.html Sent from the Request Tracker - User mailing list archive at Nabble.com.
RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!
