I'm running RT 3.8.7 on Ubuntu 10.04 under apache2 & mod_perl2. I discovered in my setup/configuration of the Queue's I want... that everything is being massively cached. I make changes to the queues, even as far as disabling them... and nothing happens. Nothing happens in that I go back to the main page, stab hard-refresh - and the list doesn't change. I can go and restart apache, and the list doesn't change. The ONLY way I can get them updated is if I go into RT_SiteConfig.pm and change $rtname. But as soon as I change that back to the name it should be - it goes back to the old cached list. Though I will note, if I go into Preferences, the "Default Queue" drop down is up to date.
I am confused to all hell why this is happening and where this is coming from. I have not set anything in RT_SiteConfig relating to cache. I've googled about and I can find very little relating to RT and caching. I even tried following the "CleanMasonCache" information from the wiki. No dice. If anyone has some pointers, I'd love to hear it. -Jon
RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!
