Kobus, Well, I've noticed that RT seems to arrange my sequence from left to right top-down. Let's say I have 6 customfields applied to a queue. The CF I have listed first is situated top/left on my screen and the CF listed second is situated top/right, number three on my list is situated 2nd row/left and number 4 is situated 2nd row/right and on and on. that's seems to be the way mine are displayed once I have set the order in Configuration->Queues->TicketCustomFields. Hope this helps.
Kenn LBNL On Thu, Sep 16, 2010 at 4:37 PM, Kobus Bensch - No Sig < [email protected]> wrote: > Can anybody help with this as I dont have a clue of what to do and where > to do it. Some pointers would be helpful. > > Thanks > > Kobus > > > On 16/09/2010 18:41, Kevin Falcone wrote: > > On Wed, Sep 15, 2010 at 10:46:40AM +0000, Kobus Bensch wrote: > > Hello everyone > > I need to change the Custom field layout. I have a few fields which > I can see, but it is all listed in a 2 column display. Some of my > CF’s I have changed to be bigger and it is now overlapping on the > right. So ideally I would like just one column, not 2. > > 'Changed' how? > You're going to have to overlay code to make 1 column > > -kevin > > > Can anybody advise as to where I can change this please? > > Thanks > > Kobus > > Best Regards > Kobus Bensch > Fullnet Solutions LTD > > Sent from my BlackBerry® wireless device > > RT Training in Washington DC, USA on Oct 25 & 26 2010 > Last one this year -- Learn how to get the most out of RT! > > > > RT Training in Washington DC, USA on Oct 25 & 26 2010 > Last one this year -- Learn how to get the most out of RT! > > > > RT Training in Washington DC, USA on Oct 25 & 26 2010 > Last one this year -- Learn how to get the most out of RT! >
RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!
