Hi all - Runing RT 3.8.8 on Ubuntu.
I've been having some quirky search results but I figured out the meat of the problem, which brings me to a new question. We've been having some weird search results on blackboard, because when people did searches for blackboard it turns out it was searching within the Blackboard Queue -- which we decided we didn't need anymore, so it's been disabled. Hence, no tickets were turning up upon searches for blackboard. My question is now, how do I delete (or shred?) a disabled queue? I can't seem to figure it out. What is my best option? -- Max McGrath Asst. Network Admin/Systems Specialist Carthage College 262-552-5512 [email protected]
RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!
