On Thu, Sep 23, 2010 at 11:48:03AM -0500, Ashrock wrote: > The exact error i get is this in Apache: > [critical]: RT::Authen::ExternalAuth::LDAP::_GetBoundLdapObj : Cannot > connect to > server.midcontinent.local > > (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:440) > [error]: FAILED LOGIN for rmc from 10.10.10.12 > (/opt/rt3/share/html/autohandler:265) > > Is it a common error ? > I checked previous posts, but could figure out where i have configured > wrong.
Connecting to this server with this username and password is not working. > 'server' => '10.10.10.10', > 'user' => 'CN=rmc, ou=users, ou=midcontinent, ou=local', > 'pass' => 'temporarypassword', You need to verify that you can connect to that host with that user and password from the RT host. -kevin
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RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!
