On Fri, 24 Sep 2010 07:16:08 -0500 "Poulter, Dale" <[email protected]> wrote:
> We have been running RT 387 for several months without any issues. > However, after a reboot of the server the site is not accessible. > When we attempt to access the site we get prompted to download the > file. This appears to point to a module not being loaded but no > errors seem to be generated. Have any one experienced this and > resolved it? Any suggestions? Thanks. To me, it looks more like a problem with the HTTP server (which you did not name). It's typical, when a handler for a particular type of scripts intended to generate a dynamic web page, fails to be set up or registered properly, the server offers to download the actual code file instead of executing it and providing its output as a page content. Of course, no errors are generated in this case as this is not a problem from the HTTP server's point of view. Also note that some browsers tend to over-aggressively "cache" the content type offerred by the server for a particular URL, so when you feel the problem is fixed, but the browser still offers to download the file, try from another box or with another browser. RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!
