Hi, I have version 3.6.3 and I'm trying to get notified when new tickets hit a queue but it doesn't seem to be working. I have set my user as both watcher and admincc.
And while I'm at it, should I update from 3.6.3 to current? Bruce Ferrell RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!
