On Thu, Oct 07, 2010 at 11:44:50AM -0400, Steve McStravick wrote: > No Glaring issues, but here is some feedback.
Steve Thanks for reporting your experience, it helps me know that 2.4.3rc1 is probably ready for release. Do you mind sending a few of your comments into [email protected] so they get into the tracker? I have a few clarification questions below. > 1. ACL - user can click "Update" article even if they don't have the > right...luckily > permissions on the CF's protect updates. > > 2. Lists of Classes (e.g. Quick Search, Create an Article)..should > be in Alphabetic > order (or optionally if you could defined the order, but defaults to alpha) Is this on the Select Class page or something else? > 3. Search KB in menubar, ideally should be a "search all fields" I assume you mean 'search all custom fields' rather than the 'search name and description' that currently exists? You could certainly port the code from the SelfService search bar. > 4. Kwiki formatting for the CFs is confusing, make it VERY difficult > to add formatted > items,...e.g. if you added some SQL: Wiki Custom Fields aren't Kwiki syntax, and you may just want plain text fields for RTFM. > select a.column, > > b.column2, > > c.column3 > > from table1 a inner join table2 b on (a.id = b.id) > > it turns into a numbered list and adds line padding,etc....even if you > wrap <code> around it. > > 5. Article # but not the Article name appears in the `Refers To' > link of a ticket. Interesting. We probably just want to add a Name method to Articles instead of patching RT here, but please raise this in the bug tracker. > Patched: > > diff /opt/rt3/local/html/Elements/ShowLink > /opt/rt3/share/html/Elements/ShowLink > > 58c58 > > < % } elsif ( UNIVERSAL::can($member, 'Name') or UNIVERSAL::isa($member, > "RT::FM::Article")) { > > --- > > > % } elsif ( UNIVERSAL::can($member, 'Name')) { > > 6. The Custom Field labels (when viewing a ticket) blend in to the > content..I modified > the CSS for CFs in general to make them stand out a bit. Similarly, it would be interesting to see CSS tweaks, but I assume these are RT rather than RTFM specific. Those should end up at rt-bugs. Thanks -kevin
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