On 14 Oct 2010 11:33, Gary Oberbrunner wrote:
> I have some tickets that have HTML (coming from email, which was pasted
> from Word), so they have lots of <p class=MsoNormal>...</p> which RT
> displays with a 1em margin, so they get really spaced out. I can easily
> fix that in main.css or ticket.css like this:
>
> p.MsoNormal {
> margin: 0px 0px;
> }
>
> but how can I make that fix resist being overwritten by new versions of RT?
You're looking for callbacks. See
http://wiki.bestpractical.com/view/Customizing.
If you told us what version of RT you're running, someone could point
you to the right place to look.
Thomas
RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year -- Learn how to get the most out of RT!