I am looking to add the 'Take' ticket option in a custom query that filters new 
tickets based on building location. Creating the query is the easy part but I 
have not been able to figure out how to add the 'Take' option to the query 
output. 


Anyone have any suggestions or instructions on how to do this? 


Thanks 

Kurt Engle 
Network Engineer 
Eugene 4J Schools 

RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year -- Learn how to get the most out of RT!

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