Thanks for the clarification Thomas. Anyone have any ideas on how to accomplish the same result with a different solution? Thanks!
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Thomas Sibley Sent: Tuesday, October 19, 2010 10:16 AM To: [email protected] Subject: Re: [rt-users] Multiple LDAP servers with EmailCompletion On 19 Oct 2010 11:52, Andrew Marosi wrote: > I’ve been searching around but unable to locate the correct parameters > for having more than one LDAP server to have EmailCompletion check > against. Here’s the snippet from my RT_SiteConfig.pm: RTx-EmailCompletion doesn't support multiple LDAP servers like ExternalAuth does. The multiple Set() lines for the same configuration variable just overwrite it. Thomas > Set($EmailCompletionLdapServer, "dc01.corp.XYZ.com"); > > Set($EmailCompletionLdapBase, "dc=corp,dc=XYZ,dc=com"); > > Set($EmailCompletionLdapUser, "rtldap"); > > Set($EmailCompletionLdapPass, "password"); > > Set($EmailCompletionLdapMinLength, 1); > > Set($EmailCompletionLdapFilter, "(objectclass=user)"); > > Set($EmailCompletionLdapServer, "dc02.XYZ2.com"); > > Set($EmailCompletionLdapBase, "dc=XYZ2,dc=com"); > > Set($EmailCompletionLdapUser, "otherrtldap"); > > Set($EmailCompletionLdapPass, "password"); > > Set($EmailCompletionLdapMinLength, 1); > > Set($EmailCompletionLdapFilter, "(objectclass=user)"); > > > > I have a feeling it doesn’t know which set of criteria to match against > –and that’s why we end up getting sporadic results. > > > > We are using RT-Authen-ExternalAuth against the same two LDAP servers, > and that’s working great for email->ticket creation/requestor creation > as well as authentication. > > > > Thanks for any help! > > -Andy >
