Re: [rt-users] blocking mail if custom field defined

[G.Booth]

On Wed, 3 Nov 2010 13:33:47 +0100
 Emmanuel Lacour <elac...@easter-eggs.com> wrote:
On Wed, Nov 03, 2010 at 12:03:36PM +0000, G.Booth wrote:
Hi All

if ($self->TransactionObj->Type eq "Create")
{
  if (defined 
$self->TicketObj->CustomFieldValues('Quick')->Next)

if ( $self->TicketObj->FirstCustomFieldValue('Quick') )

should works


Hi Emmanuel,

Thanks for this. Oddly it works perfectly for me, but if you create the case 
and you're a watcher of the queue into which the case goes it still sends 
the autoreply.

Dont suppose you've any thoughts?


regards
garry

--

Dr Garry Booth
IT Services
Loughborough University