On Wed, Nov 03, 2010 at 10:45:54AM -0400, Jeff Blaine wrote: > The "Spreadsheet" link exports TSV which completely botches > the data values associated with our custom fields. The > Custom Field data appears in all the wrong columns. >
You may use as an alternative the extension RT::Extension::SearchResults::XLS [1] which produce true Xls format and so does not suffer from tsv limitations (encoding problems, tab problems). [1] - http://search.cpan.org/dist/RT-Extension-SearchResults-XLS/
