Hello, I have recently installed RT 3.8.7 on CentOS 5 (main RHEL clone), after several previous upgrades. The rpm you mention did not fit our requirements.
This is my own opinion : as you increase your Unix/Linux/RedHat skills, you will feel less concerned by such issues. BTW : the Best Practical installation scripts install RT in /opt, which is a standard location for extra software, according to the Filesystem Hierarchy Standard http://www.pathname.com/fhs/ http://www.pathname.com/fhs/pub/fhs-2.3.html#OPTADDONAPPLICATIONSOFTWAREPACKAGES So their decision of installing RT in /opt is pretty compliant. Besides, to me, maintaining the non-RedHat Perl modules is quite straightforward, using the Best Practical : make testeps make fixdeps and of course, there is a slight burden, each time perl is updated by yum, I must install Scalar::Util from CPAN by hand again - this has been painful the first time, now I am warned and it does not cost anything more on upgrades. Regards --- Robert GRASSO System engineer CEDRAT S.A. 15 Chemin de Malacher - Inovallée - 38246 MEYLAN cedex - FRANCE Phone: +33 (0)4 76 90 50 45 - Fax: +33 (0)4 56 38 08 30 mailto:[email protected] - http://www.cedrat.com > -----Message d'origine----- > De : [email protected] > [mailto:[email protected]] De la part > de Wes Modes > Envoyé : 4 novembre 2010 22:02 > À : RT Users > Objet : [rt-users] Why I am recommending 3.6 over 3.8 to my boss > > Dear Boss: > > I strongly recommend going with the 3.6 version of RT. The > install takes a few minutes, and it otherwise meets all the > requirements of our project. Migration of old queues is > simple. There is cost savings in the near and long-term. > > There is no rpm of RT3.8 that works for RHEL (32 or 64 bit) > and none seem to be forthcoming. Someday perhaps someone > will put one together, but it doesn't look like anytime soon. > > I CAN do a manual install of RT3.8 using the Best Practical > install scripts. It is not terribly hard. However, the > long-term costs of this are large. The install scripts put > all the binaries, configuration files, and libraries in the > wrong places for RHEL/CentOS, and working outside the package > manager means files could be clobbered at any time. On the > other hand, the rpms for RT3.6 use the package manager and > put all the config files in /etc, all the perl modules in the > perl modules dir, and the various tools in /usr/bin and > /usr/sbin. The non-standard install using the scripts > creates recurring costs in the future as the system is > significantly more difficult to update and harder to > maintain, like by a factor of 50 (five minutes compared to 4 hours). > > Additionally, the cost of migration of old content from 3.6 > to 3.8 is unknown. > > Again, I will install either RT3.6 or RT3.8 but I need you to > understand > and acknowledge the costs of the choice. > > Wes > > > Thanks to Gary Greene for the info about his latest centos rpm build. >
