On 8 Nov 2010, at 1:09 pm, [email protected] wrote:
> Hi, > > How to add custom footer Texts to email messages. > > Email messages I mean here is, when a ticket is replied, correspondence > added etc., > > Thanks > Sampath You just edit the Template for the action that's being taken. The default templates are all under the global configuration, but you can set them per-queue as well, and these will override the global ones. Tim -- The Wellcome Trust Sanger Institute is operated by Genome Research Limited, a charity registered in England with number 1021457 and a company registered in England with number 2742969, whose registered office is 215 Euston Road, London, NW1 2BE.
