Begin forwarded message:
From: Joe Kirby <[email protected]>
Date: November 10, 2010 7:32:03 PM EST
To: [email protected]
Subject: UnPrivliged User question
I want my self service (unprivileged) user to be able to show email.
I have globally setup Requestor to have reply to ticket, show
ticket, show outgoing email, forward email, watch.
When I test it out the Requestor cannot see the email generated by
RT via the Show in ticket history for email
Any help is greatly appreciated
Thanks
Joe
Joe Kirby , Assistant Vice President, Business Systems
Division of Information Technology (DoIT)
Support Response - http://www.umbc.edu/oit
Administration 627
Office - 410-455-3020
Email - [email protected]
Joe Kirby , Assistant Vice President, Business Systems
Division of Information Technology (DoIT)
Support Response - http://www.umbc.edu/oit
Administration 627
Office - 410-455-3020
Email - [email protected]
