> They see the link for button called Show but it appears to hit a > snag and takes you back to the report link used to get to the ticket > details (open tickets in this case) > > I do not have access to RT logs at this time and I get the sense > that is where you will be sending me. I just wanted to make sure I > did not make a mistake and not understand fully the options for an > Unprivileged User
That sounds like it might be a bug, you should pay attention to the URLs and see if it links to something outside /SelfService/ If it does, file something in the bugtracker to have it looked at. -kevin
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