On Mon, Nov 15, 2010 at 08:48:37AM -0800, Kurt Engle wrote: > I am attempting to disable the Global 'On Create Autoreply' scrip so that > I can write specific > Autoreply scrips for individual Q's. So, I went into the Scrip and set the > Condition to '-' > (nothing). Now the httpd process will not start. I found some previous > postings about Scrips > with conditions=0 and followed directions to get RT running again. > > So, my question is how to disable a Global Scrip without deleting it? > Should I set the > Condition to a 'User Defined' setting? If so, what is that process.
Delete it, or set the stage to disabled -kevin
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