Hi, Robert.
I really appreciate your answer.
I'm using the version 3.6.7 and the scroll list is available!
Now I'm able to start creating some reports.
Att,
--
Wagner Pereira
PoP-SP/RNP - Ponto de Presença da RNP em São Paulo
CCE/USP - Centro de Computação Eletrônica da Universidade de São Paulo
http://www.pop-sp.rnp.br
Tel. (11) 3091-8901
f...@rnp: 10158902
Em 18/11/2010 07:52, Robert Grasso escreveu:
Hello,
I don't know what version you are running. I am running v3.8.7. Once a search
has been performed, at the bottom-right corner of the
results page, on v3.8.7 you have scroll lists and a "Generate reports" button.
Regards
---
Robert GRASSO – System engineer
CEDRAT S.A.
15 Chemin de Malacher - Inovallée - 38246 MEYLAN cedex - FRANCE
Phone: +33 (0)4 76 90 50 45 - Fax: +33 (0)4 56 38 08 30
mailto:robert.gra...@cedrat.com - http://www.cedrat.com
-----Message d'origine-----
De : rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] De la part
de Wagner Pereira
Envoyé : 16 novembre 2010 15:21
À : RT-Users@lists.bestpractical.com
Objet : [rt-users] How to generate reports on RT?
Hi, friends.
I have a Request Tracker working well since many months ago.
And now it is time to starting generate some reports from our
more than
300 tickets.
What should be my first step?
Att,
--
Wagner Pereira
PoP-SP/RNP - Ponto de Presença da RNP em São Paulo
CCE/USP - Centro de Computação Eletrônica da Universidade de São Paulo
http://www.pop-sp.rnp.br
Tel. (11) 3091-8901
f...@rnp: 10158902
