On Fri, Nov 26, 2010 at 08:38:29AM +0100, [email protected] wrote: > in the RTFM Overview Screen is a "Search RTFM" Field. > We've created a Article with the Name: "Event: 8019 Source: NTBackup" > If we search by the keyword "8019", RTFM reportet "No matches"
Yes, that search's logic is "If you type in a number, try to load it as an id, otherwise search by summary and description" -kevin > Kevin Falcone An > [email protected] > <[email protected]> Kopie > Gesendet von: Thema Re: [rt-users] numeric > search RTFM [AGES: Viren > [email protected] gepr*ft !!] > > 25.11.2010 15:11 > > +----------------------------------+ > | Bitte antworten an | > | [email protected] | > +----------------------------------+ > > On Mon, Nov 22, 2010 at 01:53:17PM +0100, [email protected] wrote: > > Hello, > > > > i try to search an RTFM Articel with the Topic "Error Number 8016" by > i've got no > results. > > I think, if i query a nummer, the system search only Articel Numbers ? > > Is that true and how can i search numeric Phases ? > > You don't say how you're searching. From the quick search? From the > article search builder? Do you mean Topic or do you mean you are > searching for the summary? > > -kevin > > _______________________________________________________________________ > Gesch*ftsf*hrer: Rolf Herzog, Thomas Benk > AGES Maut System GmbH & Co. KG > AG D*sseldorf HRA 14045, USt-IdNr.: DE 202525868 > AGES International GmbH & Co. KG > AG D*sseldorf HRA 16636, USt-IdNr.: DE 813749831 > AGES ETS GmbH > AG D*sseldorf HRB 55580, USt-IdNr.: DE 814789134
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