- RT Version 3.8.8
- It seems to be for only for a specific merged tickets wich contains a
binary attached file
- Stacktraces gives only : See attached "RT_forward_stack.txt" file
Tanks for your help
Horst
>>> Le Mardi, 14. Décembre 2010 à 17:14, Kevin Falcone
<[email protected]> a écrit :
On Tue, Dec 14, 2010 at 04:11:16PM +0100, Horst Kriegers wrote:
> Hi list,
>
> following error apear by using the ticket Forward function :
>
> A blank page with only the text "Can't call method "ContentAsMIME"
on an undefined value at
> /opt/rt_prd/bin/../lib/RT/Transaction_Overlay.pm line 529, line
276. "
RT Version?
Is this on any ticket or one in particule?
What do you get if you enable stacktraces in your config on errors?
-kevin
> RT log says only :
> [Tue Dec 14 15:02:57 2010] [debug]: We found a merged ticket.
30160/30162
> (/opt/rt_prd/bin/../lib/RT/Ticket_Overlay.pm:185)
>
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Displayed on Screen
======================
System error
error: Can't call method "ContentAsMIME" on an undefined value at
/opt/rt_prd/bin/../lib/RT/Transaction_Overlay.pm line 529, <DATA> line 276.
context:
...
525: sub ContentAsMIME {
526: my $self = shift;
527:
528: my $main_content = $self->ContentObj;
529: my $entity = $main_content->ContentAsMIME;
530:
531: if ( $main_content->Parent ) {
532: # main content is not top most entity, we shouldn't loose
533: # From/To/Cc headers that are on a top part
...
code stack: /opt/rt_prd/bin/../lib/RT/Transaction_Overlay.pm:529
/opt/rt_prd/bin/../lib/RT/Interface/Email.pm:625
/opt/rt_prd/share/html/Ticket/Forward.html:99
/opt/rt_prd/bin/../lib/RT/Interface/Web.pm:320
/opt/rt_prd/bin/../lib/RT/Interface/Web.pm:224
/opt/rt_prd/share/html/autohandler:53
raw error
Can't call method "ContentAsMIME" on an undefined value at
/opt/rt_prd/bin/../lib/RT/Transaction_Overlay.pm line 529, <DATA> line 276.
Trace begun at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Exceptions.pm line
129
HTML::Mason::Exceptions::rethrow_exception('Can\'t call method "ContentAsMIME"
on an undefined value at /opt/rt_prd/bin/../lib/RT/Transaction_Overlay.pm line
529, <DATA> line 276.^J') called at
/opt/rt_prd/bin/../lib/RT/Transaction_Overlay.pm line 529
RT::Transaction::ContentAsMIME('RT::Transaction=HASH(0x3aa6b30)') called at
/opt/rt_prd/bin/../lib/RT/Interface/Email.pm line 625
RT::Interface::Email::ForwardTicket('RT::Ticket=HASH(0x3a97b60)', 'Cc', '',
'ForwardAndReturn', 'Forward Message and Return', 'id', 30162, 'To',
'[email protected]', 'QuoteTransaction', '', 'Bcc', '') called at
/opt/rt_prd/share/html/Ticket/Forward.html line 99
HTML::Mason::Commands::__ANON__('Cc', '', 'ForwardAndReturn', 'Forward Message
and Return', 'To', '[email protected]', 'id', 30162, 'QuoteTransaction',
'', 'Bcc', '') called at
/opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x732850)',
'Cc', '', 'ForwardAndReturn', 'Forward Message and Return', 'To',
'[email protected]', 'id', 30162, 'QuoteTransaction', '', 'Bcc', '')
called at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm line 1262
eval {...} at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm line 1252
HTML::Mason::Request::comp(undef, undef, undef, 'Cc', '', 'ForwardAndReturn',
'Forward Message and Return', 'To', '[email protected]', 'id', 30162,
'QuoteTransaction', '', 'Bcc', '') called at
/opt/rt_prd/bin/../lib/RT/Interface/Web.pm line 320
RT::Interface::Web::ShowRequestedPage('HASH(0x736060)') called at
/opt/rt_prd/bin/../lib/RT/Interface/Web.pm line 224
RT::Interface::Web::HandleRequest('HASH(0x736060)') called at
/opt/rt_prd/share/html/autohandler line 53
HTML::Mason::Commands::__ANON__('Cc', '', 'ForwardAndReturn', 'Forward Message
and Return', 'To', '[email protected]', 'id', 30162, 'QuoteTransaction',
'', 'Bcc', '') called at
/opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x7398e0)',
'Cc', '', 'ForwardAndReturn', 'Forward Message and Return', 'To',
'[email protected]', 'id', 30162, 'QuoteTransaction', '', 'Bcc', '')
called at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm line 1257
eval {...} at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm line 1252
HTML::Mason::Request::comp(undef, undef, undef, 'Cc', '', 'ForwardAndReturn',
'Forward Message and Return', 'To', '[email protected]', 'id', 30162,
'QuoteTransaction', '', 'Bcc', '') called at
/opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm line 466
eval {...} at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm line 466
eval {...} at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm line 418
HTML::Mason::Request::exec('RT::Interface::Web::Request=HASH(0x46407d0)')
called at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 168
HTML::Mason::Request::ApacheHandler::exec('RT::Interface::Web::Request=HASH(0x46407d0)')
called at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line
825
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x2175df0)',
'Apache2::RequestRec=SCALAR(0x1a3b120)') called at /opt/rt_prd/bin/webmux.pl
line 78
eval {...} at /opt/rt_prd/bin/webmux.pl line 78
RT::Mason::handler('Apache2::RequestRec=SCALAR(0x1a3b120)') called at -e line 0
eval {...} at -e line 0
================================================================================================
RT.LOG
================
[Wed Dec 15 07:06:58 2010] [warning]: Use of uninitialized value in join or
string at /opt/rt_prd/share/html/Ticket/Forward.html line 60, <DATA> line 276.
(/opt/rt_prd/share/html/Ticket/Forward.html:60)
Trace begun at /opt/rt_prd/bin/../lib/RT.pm line 291
Log::Dispatch::log(undef, 'level', 'warning', 'message', 'Use of uninitialized
value in join or string at /opt/rt_prd/share/html/Ticket/Forward.html line 60,
<DATA> line 276.^J') called at /opt/rt_prd/share/html/Ticket/Forward.html line
60
HTML::Mason::Commands::__ANON__('id', 30162) called at
/opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x835de0)',
'id', 30162) called at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm
line 1262
eval {...} at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm line 1252
HTML::Mason::Request::comp(undef, undef, undef, 'id', 30162) called at
/opt/rt_prd/bin/../lib/RT/Interface/Web.pm line 320
RT::Interface::Web::ShowRequestedPage('HASH(0x732030)') called at
/opt/rt_prd/bin/../lib/RT/Interface/Web.pm line 224
RT::Interface::Web::HandleRequest('HASH(0x732030)') called at
/opt/rt_prd/share/html/autohandler line 53
HTML::Mason::Commands::__ANON__('id', 30162) called at
/opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x7363a0)',
'id', 30162) called at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm
line 1257
eval {...} at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm line 1252
HTML::Mason::Request::comp(undef, undef, undef, 'id', 30162) called at
/opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm line 466
eval {...} at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm line 466
eval {...} at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm line 418
HTML::Mason::Request::exec('RT::Interface::Web::Request=HASH(0x2893310)')
called at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 168
HTML::Mason::Request::ApacheHandler::exec('RT::Interface::Web::Request=HASH(0x2893310)')
called at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line
825
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x2175df0)',
'Apache2::RequestRec=SCALAR(0x391ba60)') called at /opt/rt_prd/bin/webmux.pl
line 78
eval {...} at /opt/rt_prd/bin/webmux.pl line 78
RT::Mason::handler('Apache2::RequestRec=SCALAR(0x391ba60)') called at -e line 0
eval {...} at -e line 0
[Wed Dec 15 07:06:58 2010] [warning]: Use of uninitialized value in join or
string at /opt/rt_prd/share/html/Ticket/Forward.html line 68, <DATA> line 276.
(/opt/rt_prd/share/html/Ticket/Forward.html:68)
Trace begun at /opt/rt_prd/bin/../lib/RT.pm line 291
Log::Dispatch::log(undef, 'level', 'warning', 'message', 'Use of uninitialized
value in join or string at /opt/rt_prd/share/html/Ticket/Forward.html line 68,
<DATA> line 276.^J') called at /opt/rt_prd/share/html/Ticket/Forward.html line
68
HTML::Mason::Commands::__ANON__('id', 30162) called at
/opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x835de0)',
'id', 30162) called at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm
line 1262
eval {...} at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm line 1252
HTML::Mason::Request::comp(undef, undef, undef, 'id', 30162) called at
/opt/rt_prd/bin/../lib/RT/Interface/Web.pm line 320
RT::Interface::Web::ShowRequestedPage('HASH(0x732030)') called at
/opt/rt_prd/bin/../lib/RT/Interface/Web.pm line 224
RT::Interface::Web::HandleRequest('HASH(0x732030)') called at
/opt/rt_prd/share/html/autohandler line 53
HTML::Mason::Commands::__ANON__('id', 30162) called at
/opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x7363a0)',
'id', 30162) called at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm
line 1257
eval {...} at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm line 1252
HTML::Mason::Request::comp(undef, undef, undef, 'id', 30162) called at
/opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm line 466
eval {...} at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm line 466
eval {...} at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm line 418
HTML::Mason::Request::exec('RT::Interface::Web::Request=HASH(0x2893310)')
called at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 168
HTML::Mason::Request::ApacheHandler::exec('RT::Interface::Web::Request=HASH(0x2893310)')
called at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line
825
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x2175df0)',
'Apache2::RequestRec=SCALAR(0x391ba60)') called at /opt/rt_prd/bin/webmux.pl
line 78
eval {...} at /opt/rt_prd/bin/webmux.pl line 78
RT::Mason::handler('Apache2::RequestRec=SCALAR(0x391ba60)') called at -e line 0
eval {...} at -e line 0
[Wed Dec 15 07:06:58 2010] [warning]: Use of uninitialized value in join or
string at /opt/rt_prd/share/html/Ticket/Forward.html line 71, <DATA> line 276.
(/opt/rt_prd/share/html/Ticket/Forward.html:71)
Trace begun at /opt/rt_prd/bin/../lib/RT.pm line 291
Log::Dispatch::log(undef, 'level', 'warning', 'message', 'Use of uninitialized
value in join or string at /opt/rt_prd/share/html/Ticket/Forward.html line 71,
<DATA> line 276.^J') called at /opt/rt_prd/share/html/Ticket/Forward.html line
71
HTML::Mason::Commands::__ANON__('id', 30162) called at
/opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x835de0)',
'id', 30162) called at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm
line 1262
eval {...} at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm line 1252
HTML::Mason::Request::comp(undef, undef, undef, 'id', 30162) called at
/opt/rt_prd/bin/../lib/RT/Interface/Web.pm line 320
RT::Interface::Web::ShowRequestedPage('HASH(0x732030)') called at
/opt/rt_prd/bin/../lib/RT/Interface/Web.pm line 224
RT::Interface::Web::HandleRequest('HASH(0x732030)') called at
/opt/rt_prd/share/html/autohandler line 53
HTML::Mason::Commands::__ANON__('id', 30162) called at
/opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x7363a0)',
'id', 30162) called at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm
line 1257
eval {...} at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm line 1252
HTML::Mason::Request::comp(undef, undef, undef, 'id', 30162) called at
/opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm line 466
eval {...} at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm line 466
eval {...} at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm line 418
HTML::Mason::Request::exec('RT::Interface::Web::Request=HASH(0x2893310)')
called at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 168
HTML::Mason::Request::ApacheHandler::exec('RT::Interface::Web::Request=HASH(0x2893310)')
called at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line
825
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x2175df0)',
'Apache2::RequestRec=SCALAR(0x391ba60)') called at /opt/rt_prd/bin/webmux.pl
line 78
eval {...} at /opt/rt_prd/bin/webmux.pl line 78
RT::Mason::handler('Apache2::RequestRec=SCALAR(0x391ba60)') called at -e line 0
eval {...} at -e line 0
[Wed Dec 15 07:06:59 2010] [warning]: Use of uninitialized value in join or
string at /opt/rt_prd/share/html/Ticket/Forward.html line 74, <DATA> line 276.
(/opt/rt_prd/share/html/Ticket/Forward.html:74)
Trace begun at /opt/rt_prd/bin/../lib/RT.pm line 291
Log::Dispatch::log(undef, 'level', 'warning', 'message', 'Use of uninitialized
value in join or string at /opt/rt_prd/share/html/Ticket/Forward.html line 74,
<DATA> line 276.^J') called at /opt/rt_prd/share/html/Ticket/Forward.html line
74
HTML::Mason::Commands::__ANON__('id', 30162) called at
/opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x835de0)',
'id', 30162) called at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm
line 1262
eval {...} at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm line 1252
HTML::Mason::Request::comp(undef, undef, undef, 'id', 30162) called at
/opt/rt_prd/bin/../lib/RT/Interface/Web.pm line 320
RT::Interface::Web::ShowRequestedPage('HASH(0x732030)') called at
/opt/rt_prd/bin/../lib/RT/Interface/Web.pm line 224
RT::Interface::Web::HandleRequest('HASH(0x732030)') called at
/opt/rt_prd/share/html/autohandler line 53
HTML::Mason::Commands::__ANON__('id', 30162) called at
/opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x7363a0)',
'id', 30162) called at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm
line 1257
eval {...} at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm line 1252
HTML::Mason::Request::comp(undef, undef, undef, 'id', 30162) called at
/opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm line 466
eval {...} at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm line 466
eval {...} at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/Request.pm line 418
HTML::Mason::Request::exec('RT::Interface::Web::Request=HASH(0x2893310)')
called at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 168
HTML::Mason::Request::ApacheHandler::exec('RT::Interface::Web::Request=HASH(0x2893310)')
called at /opt/perl_prd/lib/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line
825
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x2175df0)',
'Apache2::RequestRec=SCALAR(0x391ba60)') called at /opt/rt_prd/bin/webmux.pl
line 78
eval {...} at /opt/rt_prd/bin/webmux.pl line 78
RT::Mason::handler('Apache2::RequestRec=SCALAR(0x391ba60)') called at -e line 0
eval {...} at -e line 0
[Wed Dec 15 07:07:14 2010] [debug]: We found a merged ticket. 30160/30162
(/opt/rt_prd/bin/../lib/RT/Ticket_Overlay.pm:185)