Enabling MyCalendar under Preferences > RT at a Glance, and fixing
missing file/directory permissions for the plugin, did the trick.
Calendar now displays on RT at a Glance (Home) and Edit Query >
Advanced > Calendar.
Thanks very much for everyone's help.
Lee
MyCalendar is included in $HomepageComponents (below) but nothing
related to Calendar appears on the homepage. In fact, if I comment
out the $HomepageComponents line completely and restart the web
server, the homepage still looks the same, even if I clear my
browser cache. How could that be?
Just adding it to HomepageComponents doesn't make it show up on your
homepage, it makes it available. You need to click on Preferences ->
RT at a Glance
-kevin
I have the ExternalAuth plugin configured in the same
RT_SiteConfig.pm file (below) and it is working fine.
Search on "Calendar" and "calendar" shows no results.
Are there any screenshots of what the Calendar links/pages should look like?
Is it possible to insert debug statements somewhere to verify that
the Calendar plugin is actually getting called?
Thanks very much for the help.
Lee
>Date: Tue, 4 Jan 2011 17:18:23 -0500
>From: Kevin Falcone <falc...@bestpractical.com>
>To: rt-users@lists.bestpractical.com
>Subject: Re: [rt-users] RTx::Calendar Not Displaying
>Message-ID: <20110104221823.gv65...@jibsheet.com>
>Content-Type: text/plain; charset="us-ascii"
>
>On Tue, Jan 04, 2011 at 12:44:51PM -0800, Lee Hughes wrote:
>>I cleared the Mason cache but still don't see any Calendar links.
>>Where should I see links, and how would I go about enabling basic
>>tracing to see if the Calendar module is even being called?
>
>You didn't say where you looked for the calendars.
>Did you try editing your homepage to include the MyCalendar widget?
>Did you do a search and look for the calendar link?
>
>-kevin
>
>>>>I've installed and configured RTx::Calendar per the instructions and
>>>>restarted the web server but don't see any links to it anywhere. I have
>>>>syslogging set to debug but no errors are logged.
>>>>
>>>>Here are the relevant settings from RT_SiteConfig.pm:
>>>>
>>>># Calendar Plugin
>>>>require '/usr/local/rt3/local/plugins/RTx-Calendar/lib/RTx/Calendar.pm';
>>>>Set($HomepageComponents, [qw(QuickCreate Quicksearch MyCalendar
>>>>MyAdminQueues MySupportQueues MyReminders RefreshHomepage)]);
>>>>
>>>># enable all plugins
>>>>Set(@Plugins,qw(
>>>>RT::Authen::ExternalAuth
>>>>RTx::Calendar
>>>>));
>>>>
>>>>Any ideas what I'm missing?
>>>
>>>Did you clear the Mason cache?
>>>
>>>rm -rf /usr/local/rt3/var/mason_data/obj/*
>>>
>>>See http://requesttracker.wikia.com/wiki/CleanMasonCache for details.
>>>
