This is because it is only set up to 'notify' - Same thing here when I give
a ticket to a user I receive (Notify) an email:
Wed Dec 31 17:00:00 1969: Request TicketID was acted upon.
Transaction: Given to User1 by User2
Queue: QueueName
Subject: Subject
Owner: User
Requestors: Requestor Email
Status: Status
Ticket <URL: URL>
This transaction appears to have no content
Or is this not what you are doing.
Kris Germann
Supervisor, Sales & Technical Support
Fibernetics Corporation
freephoneline.ca
605 Boxwood Drive
Cambridge ON, N3E1A5
From: [email protected]
[mailto:[email protected]] On Behalf Of Rana Tanveer
Sent: Thursday, January 06, 2011 1:14 PM
To: [email protected]
Subject: Re: [rt-users] attachment and This transaction appears to have no
content
I am using Correspondence template and "On Correspond Notify Requestors and
Ccs
<https://ticket.team-kh.qualityprogrammers.com/Admin/Global/Scrip.html?id=6&;
Queue=0> " scrip.
Rana Tanveer
