On Tue, Jan 11, 2011 at 08:47:36AM -0500, Gary Oberbrunner wrote: > We're working on some reporting, and have discovered that the REST > interface for simple ticket queries is around 400x slower than using > the command line interface. I wonder why this is, since I'd prefer > to use the REST interface.
RT's command line interface (bin/rt) uses the REST interface. -kevin > System: Linux Ubuntu 8.04 (hardy) > CPU: Core 2 Duo, 2.0GHz > RAM: 2GB > RT: 3.8.2 > Config: Apache2, mod_perl, mysql > DBIx:SearchBuilder etc. are all up to date > > Both command line and the curl/REST method are running on the same machine as > RT (apache and the database). We already have the HTTP basic-auth session > auth cookie for REST, so that's not where the time's going. Our apache > server is fine for the other services it runs. The CLI takes milliseconds, > but REST takes several seconds on average (with large variance). > > Any idea where I should look for the bottleneck? > > thanks, > > -- Gary Oberbrunner
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